Shipping Policy
We offer worldwide shipping with delivery times of 1-5 business days for most destinations.
1. Shipping Methods
We offer various shipping methods to meet your needs. All orders are processed within 1-2 business days after payment confirmation.
2. Delivery Times
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| France | 2-3 business days | 1-2 business days |
| Europe (EU) | 3-5 business days | 2-3 business days |
| United Kingdom | 4-6 business days | 2-4 business days |
| United States | 5-7 business days | 3-5 business days |
| Rest of World | 7-14 business days | 5-7 business days |
3. Shipping Costs
Express shipping rates are calculated at checkout based on weight and destination.
4. Order Tracking
Once your order ships, you will receive an email with tracking information. You can track your package through the carrier's website or your account page.
5. Customs and Duties
For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in the order total.
6. Delivery Issues
If you experience any delivery issues:
- Package not received: Contact us after the estimated delivery date
- Damaged package: Take photos and contact us within 48 hours
- Wrong item received: Contact us for a free replacement
7. Shipping Restrictions
Some items may have shipping restrictions due to size, weight, or local regulations. These restrictions will be noted on the product page.
8. Contact Us
For shipping inquiries, please contact us at contact@pilaypieceauto.com.
Last updated: January 2024
