Warranty Policy

All products sold by GROUPAUTO come with manufacturer warranty. We stand behind the quality of our parts.

1. Warranty Coverage

All products sold by GROUPAUTO come with manufacturer warranty. The warranty period varies depending on the product and manufacturer, typically ranging from 12 to 24 months from the date of purchase.

2. What's Covered

Our warranty covers:

• Manufacturing defects
• Material defects
• Functional failures under normal use

3. What's Not Covered

The warranty does not cover:

• Damage caused by improper installation
• Normal wear and tear
• Damage from accidents, misuse, or neglect
• Modifications or alterations to the product
• Damage from use with incompatible vehicles or parts

4. How to Make a Warranty Claim

To make a warranty claim:

1. Contact our customer service team with your order number
2. Provide a description of the issue
3. Include photos of the defective product if possible
4. Our team will review your claim within 48 hours

5. Resolution Options

If your warranty claim is approved, we will offer one of the following resolutions:

• Replacement with an identical or equivalent product
• Full refund of the purchase price
• Partial refund based on the condition of the product

6. Contact Us

For warranty inquiries, please contact us at contact@pilaypieceauto.com or call us at +33 7 57 75 76 17.

Last updated: January 2024